Process innovation: requirements and opportunities

Keywords: рrocess innovation, process reengineering, innovation, literature review


 Purpose. The purpose is to assemble the list of the most important requirements and opportunities of process innovation through the analysis of the main and most recent scholarly developments related to the study of process innovation.

Design/Method/Approach. Systematic literature review.

Theoretical implications. In outlining the requirements and opportunities of process innovation, this article builds a foundation for understanding process innovation and an introduction to terms and ideas related to process innovation. From such foundation, scholars can further develop the study of process innovation and the understanding of the main factors that contribute to its success.

Practical implication. Process innovation is linked to a high failure rate (between 50% - 80%), which acts as a deterrent for many managers and companies. Through understanding the requirements and opportunities of process innovation, managers can intelligently decide whether it is best for their company to pursue or avoid process innovation.

Originality/Value. Articles have shared, in small parts, the requirements and opportunities of process innovation, but this article is original due its listing of the most important requirements and opportunities of process innovation.

Research limitations/Future research. This article shares the requirements and opportunities of process innovation, but it does not rank or list either the requirements or opportunities based on their importance to process innovation. Additionally, this article does not quantitatively assess the requirements and opportunities importance to process innovation. Future research can rank the requirements and opportunities of process innovation based on their contribution to the success and/or failure of process innovation within a firm or an industry.

 Paper type – conceptual. 


Download data is not yet available.

Author Biographies

H.-L. Köhne, Frankfurt School of Finance and Management, Frankfurt am Main, Germany

B.Sc., master student

A. Sawyer, Frankfurt School of Finance and Management, Frankfurt am Main, Germany

B.Sc., master student


Altinkemer, K., Ozcelik, Y., & Ozdemir, Z. D. (2011). Productivity and Performance Effects of Business Process Reengineering: A Firm-Level Analysis. Journal of Management Information Systems, 27(4), 129–162. CrossRef.

Ashok, M., Narula, R., & Martinez-Noya, A. (2016). How do collaboration and investments in knowledge management affect process innovation in services? Journal of Knowledge Management, 20(5), 1004-1024. CrossRef.

Damanpour, F. (1991). Organizational Innovation: A Meta-Analysis Of Effects Of Determinants And Moderators. Academy of Management Journal, 34(3), 555–590. CrossRef.

Damanpour, F., & Evan, W. M. (1984). Organizational Innovation and Performance: The Problem of “Organizational Lag.” Administrative Science Quarterly, 29(3), 392–409. CrossRef.

Guadalupe, M., Kuzmina, O., & Thomas, C. (2010). Innovation and Foreign Ownership. CrossRef.

Hall, B., Helmers, C., Rogers, M., & Sena, V. (2012). The Choice between Formal and Informal Intellectual Property: A Literature Review. CrossRef.

Hammer, M., & Champy, J. (1993). Reengineering the corporation: a manifesto for business revolution. New York, NY: HarperCollins.

Kalpič, B., & Bernus, P. (2006). Business process modeling through the knowledge management perspective. Journal of Knowledge Management, 10(3), 40-56. CrossRef.

Kretschmer, T., Miravete, E. J., & Pernías, J. C. (2009). Competitive Pressure and the Adoption of Complementary Innovations. SSRN Electronic Journal. CrossRef.

Lampe, H. W. (2017). Municipalities’ willingness to adopt process innovations: evidence for higher cost-efficiency. Local Government Studies, 43(5), 707-730. CrossRef.

Linton, J. D., & Walsh, S. T. (2004). Integrating innovation and learning curve theory: an enabler for moving nanotechnologies and other emerging process technologies into production. R and D Management, 34(5), 517–526. CrossRef.

Linton, J. D., & Walsh, S. T. (2008). A theory of innovation for process-based innovations such as nanotechnology. Technological Forecasting and Social Change, 75(5), 583–594. CrossRef.

Maine, E., Lubik, S., & Garnsey, E. (2012). Process-based vs. product-based innovation: Value creation by nanotech ventures. Technovation, 32(3-4), 179-192. CrossRef.

Milewski, S. K., Fernandes, K. J., & Mount, M. P. (2015). Exploring technological process innovation from a lifecycle perspective. International Journal of Operations & Production Management, 35(9), 1312–1331. CrossRef.

OECD and Eurostat (2005), Oslo Manual 3rd Ed, Guidelines for Collecting and Interpreting Innovation Data, OECD, Paris.

Tarafdar, M., & Gordon, S. R. (2007). Understanding the influence of information systems competencies on process innovation: A resource-based view. The Journal of Strategic Information Systems, 16(4), 353-392. CrossRef.

Teece, D. J. (2003). Technology Transfer by Multinational Firms: The Resource Cost of Transferring Technological Know-How. Essays in Technology Management and Policy, 262–288. CrossRef.

Trantopoulos, K., von Krogh, G., Wallin, M. W., … Woerter, M. (2017). External Knowledge and Information Technology: Implications for Process Innovation Performance. MIS Quarterly, 41(1), 287–300. CrossRef.

Walker, R. M. (2014). Internal and External Antecedents of Process Innovation: A review and extension. Public Management Review, 16(1), 21-44. CrossRef.

Wang, G., Tian, X., Geng, J., & Guo, B. (2014). A knowledge accumulation approach based on bilayer social wiki network for computer-aided process innovation. International Journal of Production Research, 53(8), 2365–2382. CrossRef.

Webster, J., et Watson, R. T. (2002). Analyzing the Past to Prepare for the Future: Writing a Literature Review. MIS Quarterly, 26(2), xiii-xxiii. (accessed: December 2017), .

How to Cite
Köhne, H.-L., & Sawyer, A. (2018). Process innovation: requirements and opportunities. European Journal of Management Issues, 26(1-2), 22-28.