Benefits of Web-based Idea Management System Application

Keywords: idea management, idea management systems, benefits


Purpose: Research web-based idea management system (IMS) application benefits and their relations with different IMS types and how it is all related to the IMS results – idea quality, idea quantity and involvement.

Design/Method/Approach: On the basis of a commercially available web-based IMS study and the analysis of cases of the IMS use, the main benefits of IMS were identified. The survey verified the most typical benefits for the IMS use. On the basis of a thematic analysis of the benefits, they were grouped together in advance in the thematic groups that were addressed. Data collection: the survey of 400 enterprises with web-based IMS experience was carried out. Data analysis: descriptive statistics and MANOVA analysis were utilized.

Findings: The potential benefits of IMS in 4 main groups: the benefits of an idea management (IM) process, the benefits of innovation management, the benefits of cooperation, and the benefits of general management were determined.  According to MANOVA, all groups of benefits have strong connections with all types of a web-based IMS.

Originality/Value: This study fills the previously identified need to clarify the types of IMS and their impact on the results and benefits of IMS application. Academic contribution to the study is (1) it is the broadest survey-based study of the web-based IMS benefits; (2) it applies two classifications of IMS; (3) it explores relations among the results, benefits and IMS types. Practical contribution is the outcomes of the study will help companies to understand what results can be achieved using different types of IMS.

Research Limitations/Future Research: This research opens avenues for the future research on the web-based IMS application in organizations exploring each of the benefit relations with the web-based IMS types.


Paper type: Empirical.


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Author Biographies

Elina Mikelsone, Idea Innovation Institute, Riga Technical University and BA School of Business and Finance, Latvia

PhD, PostDoc Elina Mikelsone professionally and academically has experience in management of technology. In last 6 years she has participated in more than 20 scientific conferences and has published more than 20 articles. Mikelsone has more than 10 years of experience as an international and national level project manager and assistant. Elina is also a Reviewer of Scientific Journals in Latvia and internationally. To promote innovation and the introduction of new technology in organizations she has established an NGO Idea and Innovation Institute. In 2021 started a PostDoc project about idea management.

Jean-Pierre Segers, Hasselt University, Belgium

Jean-Pierre Segers holds a Ph.D. in Economics and Management from the University of Liège (HEC-ULg). He is a visiting professor at Riga Technical University and Hasselt University. Jean-Pierre is also a scientific collaborator (research fellow) at CEPE/HEC-ULg. His research interests include pharma and new biotechnology firms; open innovation; regional systems of innovation; entrepreneurship; EntEd; ecosystems and ID; Business Models.


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How to Cite
Mikelsone, E., Spilbergs, A., & Segers, J.-P. (2021). Benefits of Web-based Idea Management System Application. European Journal of Management Issues, 29(3), 151-161.